GPJ Gupta Senior Vice President,Head - Business Solution Group, Debit and Prepaid Cards,Kotak Mahindra Bank
GPJ has 15 years of banking experience in various verticals like Branch Banking, Sales, Product Design, Implementing digital solution across banking products from acquiring to customer to servicing customer to retaining customer to enhancing customer delight to improving product efficiency of users and various payment products. Instrumental in implementing various techno functional solutions for Kotak Mahindra Bank since 2003. Specialist in Core Banking migration, Bank to Bank migration and Switch migration. Expert in implementing branch banking solutions, faceless Banking solutions like ATM, NB, MB, Call Center and other modes, Third party solutions like Banc assurance, Mutual Funds and NPS.
He is responsible for enabling growth of existing Debit and prepaid Card business through various digital measures leading to customer growth, engagement, efficiency and experience. He believes in constant innovation and focuses on building business models which are customer centric & disruptive.
Keep updated with market on various developments in Banking and technology and make himself fit by participating in Marathons.
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